If you are experiencing problems seeing and/or hearing the video stream from the link above, we recommend the following:
Did you wait long enough? Please bear in mind the stream can take up to 20 seconds to commence.
Please see the link below for further assistance.
http://www.bright-talk.com/support.php
If you're still experiencing problems please call the BrightTalk Support Team on 020 7397 8555 or email at support@bright-talk.com